From Frustration to Innovation

iTicket.law was born out of a moment of frustration - and a vision for something better. While attending law school at the University of North Carolina, attorney Daniel A. Hatley received a traffic ticket and hired a lawyer to handle it. The experience left him feeling ignored and in the dark. The communication was poor, the process confusing, and the service impersonal.

That experience stuck with him.

In April 2009, Dan founded the Hatley Law Office with a mission to fix what was broken in traffic law representation: poor communication, outdated systems, and legal services that made people feel more stressed, not less.

Building Something Better

For the next seven years, Dan worked to reimagine what a legal practice could look like - client-first, tech-enabled, and relentlessly focused on ease and efficiency. In 2016, that vision came to life in a major way with the launch of iTicket.law, a brand that would embody a smarter, simpler way to deal with traffic tickets across North Carolina.

The platform allowed the firm to scale, streamline processes, and bring 21st-century convenience to a part of the legal system that had barely changed in decades.

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Innovation with a Human Touch

From the beginning, iTicket.law has combined powerful technology with compassionate client service. In 2020, the firm launched the My Case Portal, giving clients 24/7 access to their case status, secure messaging with their attorney, and digital tools to upload documents and sign forms - all from their phone or computer.

Restoring Driving Privileges, Restoring Lives

In 2022, iTicket.law expanded its impact with the launch of a statewide license restoration program. Navigating a revoked license can be overwhelming and complex. iTicket.law simplified the process, helping thousands of North Carolinians regain their driving privileges - and their independence.

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"We are a customer service company that happens to practice law."

—Tom Kuell, CEO

Statewide Reach, Personalized Support

Today, iTicket.law serves clients on over 95% of traffic tickets issued across North Carolina, combining statewide reach with individualized attention. From Asheville to the Outer Banks, we provide a fast and transparent way to resolve traffic citations - so you can get back on the road with confidence.

The Road Ahead

As we look to the future, our mission remains clear: break down barriers to legal defense by delivering unparalleled service powered by revolutionary software. We continue to build and refine our tools, driven by one goal - making legal help accessible, intuitive, and stress-free.

Because no one should feel alone or confused when dealing with a traffic ticket.

Welcome to iTicket.law - the future of traffic law.