The most perfect, ideal, best, extraordinary experience ever. Seriously, most companies suck and make things a million times worse for the customer when the issue is your fault but this was the best experience I’ve ever had with anything. Clear communication, fast responses, clear instructions and great result! -1/3/23
Hatley Law Firm is by far the best law firm I’ve ever come across. They genuinely care about each and every person and their cases. They have excellent communication, excellent service, excellent results when it comes to any case you need a representative for. Highly recommend this Law Firm to anyone! They took the stress and worry off my back. This is the Law Firm that deserves more recognition for their honesty, respect, integrity and a genuine care for people. - 9/18/21
Wow, over 6,000 5-star reviews -- based on my recent experience, I share the same sentiments... As everyone else has mentioned, they were fully in command of the situation and communications were timely and comprehensive. - 4/23/22
Positive: Professionalism, Quality, Responsiveness, Value
It was the least stressful thing I ever had to do. They were able to ease my mind about the entire situation. I would recommend Hatley Law Office a million times over, they deserve anyone's business. - 12/13/21
This process was easier than making a cup of coffee in the morning. It was so seamless, quick, and efficient. The money spent on hiring the attorney plus the court costs saved me so much money in insurance, plus no points on my license. Everything was thoroughly explained and customer service is on point. Thank you Hatley Law Office! - 9/23/21
I will make this short and sweet because my story could take forever. iTicket.law has given me my life back. What I like most about them is that they cover so many counties in the state. My ticket history was over four counties (yeah, I know). iTicket.law was able to handle them all for me. The price was reasonable and the peace of mind is worth a lot more. I am thankful to have run across their ad and I will make sure to pass the information along by mouth. Thank you so much, iTicket.law. Oh yeah... I want to add... It didn't take them forever to handle things. That's another +++. - 9/16/21
I couldn’t have asked for a more streamlined process. Updates were sent daily. I never had to guess or think about what was going on behind the scenes. I received more personal service from this company than I have with attorneys that I’ve paid thousands in retainer fees for. They’ve earned my business and I will definitely refer them to anyone in need.
Very sympathetic to my situation. Easy to talk to and got updates on anything and everything happening via text reminders and emails once I signed up on the website. I never felt out of the loop. I felt comfortable and at east throughout the entire process. I was able to move on with my day to day activities especially as a special needs mom without worrying of what's next, today I got the good news I was hoping for and was not surprised by the good news as they have been great the entire time! Thank you so much! - 9/9/21
To start off, I have a lead foot. Hatley Law Office is without a doubt my saving grace. I've managed to get 5 speeding tickets within 9 months. They've been SO patient with me, the ENTIRE time. They're always so nice, understanding and they've handled every single case with ease. I feel like I got it too easy, but they're just that good at their job! HIGHLY recommend.
Everyone at iTicket.law was an absolute pleasure to work with, they made my first time dealing with a traffic offense a quick and painless experience. Can't recommend them enough! Thank you iTicket.law and everyone at Hatley Law Office!
They are the bomb.
After getting a citation, I was flooded with letters from attorneys. I was lucky to have selected this firm. More specifically, I cannot believe how easy it was to set up an account, upload information, communicate with lawyer(s), receive updates on my case, and finalize my citation process. This firm is phenomenal and has truly changed the game in this arena. Highly recommended. - 11/4/21
What are you waiting for? Hire them already. No guess work, coached throughout the whole process. Never was I left in the blind. I would totally hire them again. - 11/17/21
I was really stressed after I got this ticket and wasn't sure what steps I needed to take. Their team explained to me all the process and it went smoothly. From account set up to closure of the case, they communicated each step. They are definitely worth the money and time. I highly recommend their team. - 11/17/21
An excellent and efficient 'touchless' process. They negotiated the best outcome obtainable. Communication was prompt and on point. Will use them again (but hope not to have to do so) 4/21/22
Let's start off by saying, this is by far the most worry free service I have ever gotten. They understand how busy your life is and send you emails that keep you posted on any changes or important information. - 3/22/23
They went above and beyond to get me a fair outcome and did it in a way that was easy for me. - 11/19/21
Thank you Hatley Law Office for providing stress-free, reliable, affordable solutions on behalf of a busy Mom. You all are the absolute best in the business.
Never been a big review fan, but this was well worth the review. Incredibly smooth, professional, and painless process. Saved me so much time and headache. Could not recommend more.
Have had to deal with a few tickets in the past, but iTicket.law is what a modern law service for traffic tickets should be. It was shockingly easy (I thought I must have missed a step) and I never even had to pick up the phone. Online portal + email and text notifications was excellent and worked great. Lawyer fee is unbeatable... Thanks! 4/25/22
Great experience! Clear and direct communication and prompt service. Grateful to have had a weight of stress lifted - concerning an automotive ticket/experience. I didn't know where to turn to and previously hired another lawyer...then came across the site for iTicket.law Hatley Law Office. It was a simple process and I received thorough updates along the way! Their pricing is fair, great customer service. I recommend this firm 💯
These guys are the TRUTH... I was extremely pleased with their process, professional ethic, protocol, and the final results. I was kept informed every step of the way and felt that I was in very capable hands. Their reputation of being the #1 law firm is very well deserved. I would highly recommend them and their services without hesitation. Thanks guys! 7/13/22
This team is amazing! The communication is always available. They take away the stress of having to meet or being on the phone or having to take time away from your job. I love these guys and definitely highly recommend them.
Ugh, getting pulled over stinks... The courthouse would have been an hour from my house so I decided to hire an attorney. My husband was very hesitant when I told him I found one online and only cost me $99! He was quite leery but I assured him, there are over 6,000 5-Star Reviews, they must be legit! Lo 'n behold, I'm here to add another 5-Star Review for iTicket.law because they followed through as promised...I was thrilled with the outcome! Aside from that, you are regularly kept abreast of each step. You are never left wondering where your file is in the process... Thank you!
What I had expected to be a gruesome, expensive, and embarrassing process was broken down by Hatley Law into a few very painless emails. Communication with their office is prompt, clear, and professional, facilitated by their excellent website – literally a web interface with a human face. My case was handled quickly, courteously, and with a much more positive outcome than I had expected. I am so grateful for their services! Go Heels!